Personal Assistant

An exciting opportunity has arose with our leading client who deliver integrated solutions in the Pensions Industry are now looking for a Personal Assistant.

About You:
You will be an experienced Personal Assistant who can work proactively and independently. You will be able to manage multiple tasks and priorities for key individuals within the business whilst managing competing deadlines. You will have strong organisational skills and attention to detail, with proven success and passion to deliver customer service to our colleagues and clients.

You will be effective and efficient, working interdependently to provide and maintain high standards across our business. A professional approach to managing expectations and taking responsibility is key to deliver positive outcomes for all stakeholders. Due to the nature of our business and this role, it is imperative that professional integrity and strict confidentiality is always maintained.

Responsibilities & Criteria:

Reporting to the Business Support & Facilities Manager, this role requires an exceptional level of customer service to all stakeholders, including colleagues and clients.

The core responsibilities are, but are not limited to:

• Provide PA support to key individuals
• Providing additional support to the wider business, including travel, call handling and minute-taking. Support in the offices will include meeting arrangements, hospitality and reception duties
• Support the management and day to day running of the office environment, taking ownership and accountability for managing effective supplier relationships, alongside the Business Support & Facilities Manager
• Preparation of documents in line with company branding, policies and delivered within timescales
• Uphold all audit and quality standards, including ISO27001. Responsibility for information confidentiality, office security, implementing and supporting policies and processes

Essential Experience

• Experience of providing PA support within the Professional Services industry
• Experience of managing multiple and conflicting tasks and deadlines
• Excellent IT Skills and fully competent in Microsoft Office
• Proven experience in all aspects of office administration
• Experience of working pro-actively and using own initiative to complete tasks

Desirable Experience:

• Familiar with ISO 27001 or similar recognised compliance regulations

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Our Diversity, Equity and Inclusion Mission

At IDEX, we strive for an inclusion-first company culture where everyone is treated fairly and can bring their authentic selves to work. We recognise and acknowledge that diverse representation at every level of our business requires continuous and measurable effort. We are committed to driving conscious inclusion across our business and creating equitable pathways.