Service Administrator

Service Administrator
£25k-£30k per annum
Great Warley, Essex
Monday-Friday, 8:30am-5:30pm

*Must drive and have access to a vehicle due to the location

Are you an experienced Service Administrator looking for a new opportunity? Do you thrive in a fast-paced environment where you can utilise your organisational skills? Look no further, as our client, a well-established property management business based in Great Warley, is seeking a dedicated Service Administrator to join their team on a permanent basis.

As a Service Administrator, you will play a crucial role in ensuring smooth operations within the company. Your main responsibilities will include responding to client call out requests within SLAs, organising the engineer's diary, processing service sheets, and following up with clients for outstanding quotes.

To succeed in this role, you should have excellent communication and time-management skills. Attention to detail is paramount as you will be checking against purchase orders, updating the system and relevant paperwork, scanning documentation, and preparing information on jobs completed daily. Additionally, you will be responsible for raising purchase orders for materials required and preparing paperwork for invoicing.

Key Responsibilities:

• Responding to client call out requests within SLAs
• Organising the engineer's diary, daily and weekly
• Processing the engineers' service sheets
• Following up with clients for outstanding quotes and logging completion
• Checking against purchase orders and updating relevant paperwork
• Scanning documentation and uploading on the system
• Preparing information on jobs completed daily
• Updating sub-contractor contract forms
• Processing quotes for clients
• Producing correspondence and certificates for clients
• Raising purchase orders for approved quotes
• Setting up files and manuals for new clients
• Processing weekly reports and preparing for invoicing

Requirements:

• Previous experience as a Service Administrator or in a similar role
• Strong organisational and time-management skills
• Excellent communication and interpersonal abilities
• Proficient in using computer systems and software
• Must be able to drive due to the location

If you are looking for a rewarding career in a dynamic property management business, this is the opportunity for you. Join their team and contribute to their ongoing success.

Apply now and take the first step towards becoming their new Service Administrator!

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