Nottingham
Post Date, 21/11/2024
Salary: - per annum
About the role
The Pre-Sales Service Design Consultant supports Sales Account teams by scoping, influencing, and promoting Jigsaw24’s service offerings. The role involves designing and delivering tailored service solutions that meet customer and partner requirements. These solutions span outsourcing and support, including monitoring, hardware maintenance, software support, service desk, remote management, and service improvement, for both new business opportunities and contract renewals.
This role directly contributes to enhancing customer satisfaction, driving business growth, and positioning Jigsaw24 as a leader in managed IT services.
Our Head Office is based in Nottingham, however, this role will be mainly homeworking during normal core hours. Some out-of-hours work will be required to maximise sales opportunities. Traveling to and from other Jigsaw24 office locations and customer offices will be needed both in and outside working hours. Occasional overnight stays will be required
Key duties and responsibilities are:
Customer & Stakeholder Engagement
Solution Design & Governance
Operational / Internal Governance
Continuous Improvement
Education, Skills, Knowledge and Experience:
Communication & Collaboration
Technical Expertise & Experience
Analytical and Strategic Thinking
Flexibility & Market Awareness
Desirable Skills
Who are Jigsaw24
We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.
We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here
Benefits at Jigsaw24
You will receive a wide range of benefits working at Jigsaw24 including:
We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still. In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more please visit our “about us” section on our website by clicking here
From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.
You will be contacted on your provided email address.
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