Service Administrator

Job Title: Service Administrator

Location: Gatwick Area

Contract Details: Permanent, Full Time

Hours: Monday - Friday 8am - 5.30pm, 1 Saturday shift per month (4 hours)

Salary: £30,000 per annum

Please note that a valid driving licence is required for this role, as it entails moving vehicles.

Our client, a well-established organisation in their trade, is seeking a dedicated and organised Service Administrator to join their team. As a Service Administrator, you will be responsible for liaising with customers regarding completed work on vehicles, processing all administration, and handling warranty and contract claims.

Key Responsibilities:

• Communicate effectively with customers, ensuring a high level of customer satisfaction by addressing any inquiries or concerns promptly and professionally.
• Complete and process all necessary administrative tasks, ensuring accuracy and efficiency in maintaining records and documentation.
• Collaborate with different departments to ensure smooth workflow and timely completion of work in progress.
• Handle warranty and contract claims efficiently, following appropriate protocols and guidelines.
• Prepare and issue invoices to customers, ensuring accuracy in pricing and billing information.

Qualifications:

• Previous experience in a service administration role or similar capacity within the automotive industry is preferred.
• Excellent organisational and time management skills, with the ability to prioritise tasks effectively.
• Strong attention to detail and accuracy, ensuring all administrative processes are completed thoroughly.
• Proficient computer skills, including experience with MS Office Suite and database management.
• Exceptional interpersonal and communication skills, both written and verbal, with the ability to build and maintain strong customer relationships.

If you are a motivated and proactive individual with a passion for providing exceptional service, our client's organisation offers a supportive team environment and opportunities for growth. Join their team as a Service Administrator and contribute to their ongoing success. Apply now!

Office Angels are an equal opportunity employer and are acting as a recruitment agency for this vacancy.

Please be aware we receive a lot of applicants for our roles if you have not been contacted within the next 5 days of applying for this role on this occasion you have not been successful but please go to our website for more vacancies - www.officeangels.com.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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