Membership Administrator

Our client in Slimbridge, Gloucester is currently looking for an Administrator to join their inspiring and energetic team on a 6-month temporary basis.

This is a lovely opportunity to work for an organisation whose aim is to create a feeling of community and belonging for their new and existing supporters.

Key Responsibilities;

-Respond to all incoming calls and email enquiries to the department

-Maintaining records on CRM ensuring accurate and up to date information

-Process member applications in a timely manner

-Ensure Gift Aid declarations are maintained

-Keep in contact with members and ensure materials are received after processing memberships

-Assist with training of junior staff and volunteers as required

Attributes;

-Previous experience working in customer services or office environment

-Excellent organisational and IT skills, including Microsoft Office and specialist systems

-Good communication skills and a positive attitude

-Commitment to delivering high standards

Hours; Monday to Friday, 9am to 5pm

Salary; £24,000 + 25 days holiday (plus Bank Holidays)