Office Manager

Job Summary:
We are looking for a dedicated and detail-oriented Office Manager to join our team. The successful candidate will play a vital role in the day-to-day operations, ensuring smooth coordination across departments and supporting business functions. Key responsibilities include managing engineer schedules, handling supplier orders, maintaining accounts, preparing reports, and managing customer relationships.

Key Responsibilities:

• Develop and maintain strong client relationships to ensure client needs are effectively met.
• Oversee and support field engineers using industry-specific software (training provided).
• Prepare and present management reports, maintaining accurate data records for key metrics.
• Coordinate with internal teams to ensure timely delivery of services and products.
• Perform various administrative tasks, including scheduling meetings, managing calendars, and maintaining vehicle stock levels for engineers.
• Utilise Microsoft 365 Suite for documentation and communication, ensuring information is organised and accessible.
• Manage financial transactions using accounting software, including monthly billing, bank reconciliation, and invoicing.
• Provide professional and courteous phone support to clients and stakeholders.

Qualifications:

• Proven experience in an office or administrative management role is preferred.
• Strong organisational skills with the ability to manage multiple tasks simultaneously.
• Proficiency in administrative duties, including data entry and typing.
• Familiarity with office software, particularly Microsoft 365 and accounting software.
• Excellent written and verbal communication skills with a professional phone manner.
• Ability to work independently and collaboratively in a fast-paced environment.
• Proactive problem-solving approach with a focus on client satisfaction.
• Experience in using CRM software to support marketing campaigns and follow up on leads is desirable.

If you are skilled in office management and excited to contribute to a growing team, we encourage you to apply for this dynamic opportunity.

(Please note that due to the high volume of applications we receive per vacancy, we are unable to respond to every candidate personally. If you have not heard back from us within 14 days, please consider your application unsuccessful.)