Sales Coordinator

Working with a breadth of customers across the UK within a company that is awarded for its culture, this Sales Coordinator position is a fantastic opportunity for someone who enjoys proactively identifying opportunities and establishing lasting relationships.

What’s in it for you?

• Working Hours: Monday to Friday 9:00am to 5:30pm
• Salary: Competitive salary to be discussed at application stage
• A discretionary performance profit related bonus, around 8% of salary
• Up to 29 days annual leave, starting at 23 days rising by 1 day per year up to 29 days, plus bank holiday
• 5-7.5% pension contribution
• Private medical cover and Denplan
• Life Cover
• Income Protection Cover
• Free use of holiday homes in Tenerife, Padstow and St Ives with subsidised petrol / flight costs.
• An extensive EAP suite to support health and wellbeing

Sales Coordinator Responsibilities:

• Manage a selection of accounts, frequently keeping in touch with customers to establish close-knit and trusting partnerships
• Communicate with customers to proactively identify opportunities to up-sell and cross-sell, and ensure customers are aware of promotions
• Follow up on outstanding quotes and samples to convert sales
• Support an Area Sales Manager, ensuring customers are contacted and met regularly
• Process incoming sales orders and support customers throughout the entire sales process
• Handle queries regarding stock and products, and quickly resolve issues as and when they arise
• Maintain the database, ensuring all data is accurate and correctly reflects orders and contact
• Produce reports on all sales activity and KPIs

Sales Coordinator Skills and Experience:

• Experience gained in a similar sales role, either as Sales Administrator looking for the next step up or as an existing Sales Coordinator
• Customer-focused, prioritises the customer experience, consistently delivers top-class service, and can identify customer needs
• Possesses a proven track record of upselling and cross-selling
• Has a good understanding of the sales process and is capable of working to targets
• Excellent interpersonal and communication skills, able to engage customers and build rapport
• Strong administration skills with the ability to work on CRM software and MS Office packages
• Demonstrates a 'can-do' attitude and enjoys a hands-on role