Administrator / Receptionist

We are working exclusively with a leading clothing and apparel distributor based in Deeside. They are looking for an experienced Administrator who has experience of providing support to senior management and directors. This is great opportunity to be part of a large growing business.

Main purpose/objective of post:

As the Receptionist and Administrative Support you will be responsible for managing the front desk operations and providing administrative support to the company’s directors and Customer Operations Department. This role is a combination of reception duties, which involve being the first point of contact for visitors and callers, and administrative support which includes booking rooms, travel arrangements and supporting customers services and aftersales.

Duties:

• Greet and welcome visitors professionally.
• Answer, screen, and forward phone calls and emails in a polite and timely manner.
• Ensure the reception area is tidy, welcoming, and well-maintained.
• Handle visitor inquiries and direct them to the appropriate staff members.
• Schedule and coordinate meetings and appointments, ensuring meeting rooms are prepared in advance.
• Maintain a visitor logbook and issue visitor badges.
• Provide refreshments and arrange catering for meetings as required.
• Receive and distribute incoming mail, packages, and deliveries.
• Manage outgoing correspondence, ensuring timely dispatch.
• Travel Coordination: arrange domestic and international travel, including flights, accommodation, and transportation for the directors.
• Ensure all travel documents, including visas and tickets, are in order and available.
• Perform a range of administrative tasks such as expense management, invoicing, and office supplies procurement.
• Support the Customer Services and Aftersales departments
• Assist directors with personal tasks as required, such as managing personal appointments, reservations, and errands.
• Support the Customer Services and Aftersales Departments with day to day administration, order processing and report management.

Benefits & Incentives

• Life insurance.
• Your birthday off as an additional holiday - have the day off on us.
• Additional holidays awarded with length of service, up to 25 days.
• Reward and recognition (monthly bonus scheme, loyalty scheme, internal reward scheme, extra holiday day added at 5 and 10 years of service).
• Being able to purchase company products at discounted prices.
• Health and Wellbeing programme - we support your health and wellbeing!
• Annual charity events and ongoing fundraising.
• Pension scheme.
• Employee assistance programme.
• Opportunity to attend internal and external training courses.
• Corporate discounts - local gyms, pubs & Blackpool Pleasure beach.
• Free on-site parking.

This is an onsite role so please do not apply if you do not live in a commutable distance to CH5 2UA.