Internal Account Manager

Internal Account Manager - NG16 - £30,000 + Bonus

Are you an experienced Account Manager or Sales Administrator looking for a new challenge in a dynamic manufacturing environment? Our client is looking to appoint a skilled Internal Account Manager to provide exceptional customer service, support internal sales, and coordinate with various departments to ensure smooth operations.

Location: NG16, with free on-site parking
Job Type: Full-time, permanent
Hours: 8:30 AM - 4:30 PM or 9:00 AM - 5:00 PM
Salary: £30,000 per annum + Annual Bonus

Key Responsibilities:

• Act as the main point of contact for customer queries and orders
• Support external Sales Account Managers
• Process orders, invoices, and credits accurately
• Assist in resolving customer complaints when needed
• Maintain customer records and update the ERP system
• Provide pricing, delivery, and product information
• Coordinate with internal teams to meet customer needs
• Ensure compliance with company policies and safety standards

Key Requirements:

• Experience in account management or sales administration within a manufacturing environment (essential)
• Strong communication and organisational skills
• Proficiency in Microsoft Office (Excel, Word, Outlook)
• Attention to detail and ability to multitask
• Positive and proactive approach to work

Benefits:

• 25 days holiday + bank holidays
• Annual Bonus based on company profit
• Medicash
• Free flu jabs
• Pension scheme
• Long service gifts
• Free on-site parking