Community Manager

Are you passionate about creating inspiring, collaborative environments where people can thrive? Do you have a knack for leading teams and creating exceptional member experiences? If so, we have a fantastic opportunity for you!

We are looking for a driven and dynamic Community Manager to lead three vibrant workspaces. As a key leader in the co-working organisation, you'll have the chance to shape the future of work by creating an environment that empowers individuals and teams to unlock their full potential. This is more than just a job; it's a chance to be part of something truly impactful.

Why You'll Love This Role:

As a Community Manager, you'll take the reins of both the financial and operational performance of your workspace, ensuring that each member's experience is second to none. You'll be fully responsible for building an inspiring community that fosters growth, creativity, and collaboration.

In this role, you'll work closely with an engaged team, have the freedom to implement new strategies, and make decisions that directly impact the success of your building. If you thrive in fast-paced environments, are a natural leader, and love working in a space where people can succeed together, this is the role for you!

What You'll Be Doing:

• Leading with Impact: You'll lead, support, and motivate a dynamic team to drive performance in key areas like sales, operations, finance, and hospitality.
• Sales and Growth: You'll be at the forefront of growing our community, working with the Sales Team to convert leads into successful members. You'll also create marketing and referral campaigns that attract new leads and promote the brand.
• Exceptional Member Experience: You'll ensure that members have a truly exceptional experience, managing key accounts and addressing challenges head-on. You'll be the point of contact for resolving issues, gathering feedback, and continuously improving satisfaction.
• Operational Excellence: You'll oversee the day-to-day operations, ensuring that our high-quality standards are maintained while collaborating with vendors and real estate teams to keep everything running smoothly.
• Financial Stewardship: You'll take ownership of the building's financial health, managing budgets, rent collections, and payments to optimize profitability and growth.

What We're Looking For:

• Leadership Experience: You have at least 2 years of experience managing and leading teams, with a proven ability to motivate and coach others to success.
• Proven Success in Sales & Operations: You bring 5+ years of experience in customer service, hospitality, retail, startups, or other relevant fields. You have a passion for driving sales and ensuring operational excellence.
• Problem-Solving Skills: You thrive in fast-paced environments and enjoy tackling challenges head-on. You're a strategic thinker who can balance multiple priorities while maintaining attention to detail.
• Strong Communication & Interpersonal Skills: You're a natural communicator, with the ability to build meaningful relationships with both team members and clients.
• Financial Savvy: You're comfortable owning P&L responsibilities and have experience managing budgets and driving financial optimization.
• Passion for People: Above all, you care deeply about creating an environment where people feel supported, valued, and inspired to do their best work.

Why You Should Apply:

• Career Growth: This role offers great opportunities for professional development and the chance to work with a talented team.
• Impactful Work: You'll play a central role in shaping our community and driving positive change.
• Generous Compensation: Enjoy a competitive salary and be eligible for a generous commission structure after probation

If you would like to be considered for this exciting role, please send your CV ASAP!