Sales Manager/Sales Team Leader Qualifier

Bolton
BL3 2NT 

Salary 
£35K Basic. OTE £45k, Uncapped Commission Structure  

Are you ready to step into a Sales Team Leader role that offers a unique edge? Join us at Pinnacle, the Technology Solutions division of K3 Capital Group. Pinnacle is a business management solution provider implementing and supporting Sage, Acumatica and Managed IT Services solutions.

With three decades of experience and a dedicated team of 200 professionals, we leverage our expertise to guide businesses through migrations, upgrades, and new systems implementation of cutting-edge business management and IT software solutions.

Pinnacle, part of the K3 Capital Group Plc, is a recognised provider of business management solutions, implementing and supporting Sage, Acumatica, Managed IT Services solutions and Digital Transformation Software and is seen as one of the leaders in its field, giving you an advantage before you even walk through the door. 

Our success is powered by our exceptional teams, and we're now on the lookout for talented individuals to join our dynamic Sales Team based in Bolton.  

As a group, we’ve seen impressive year on year organic growth as well as growth through diversification and acquisition. We are keen to build on the fantastic results that we are seeing from our talented sales function and are looking for an experienced Sales Team Leader to manage a small start-up team of 2-3 Sales Executives, whilst also aiding in the qualification and quality of the calls and appointments generated.

The Role:
We want a hands-on individual who will lead by example and play a pivotal role in helping us shape and develop the internal outbound sales team as well as planning for the future & managing recruitment into this team. You will have a proven track record with at least 2 years’ experience in a B2B cold calling sales environment. Managing within an appointment setting environment is also a plus, but not essential.

Key Responsibilities:

• Taking inbound leads and converting into successful appointments for the Pinnacle BDM’s
• Qualifying all outbound generated appointments from the sales team to ensure quality of meetings and conversions
• Day to day motivation and management of a team of Sales Executives, including confidence to plan and deliver meetings
• Setting and appraising performance in relation to Key Performance Indicators (KPIs)
• Carrying out regular performance reviews and appraisals
• Manage outbound telephone campaigns with regular communication with the marketing department
• Meeting with key stakeholders to discuss telesales strategies
• Ensuring a high level of performance is maintained through on going, on the job training and coaching, side by side call coaching and mentoring
• Compiling and presenting sales reports on activity and other quantifiable objective measurements on a Daily, Weekly, Monthly & Annual basis
• Analysing and reporting of sales analytics presenting findings and recommendations 
• Work to minimise staff attrition through the adoption of clear, open communication and staff development
• Monthly bonus calculation & adoption of payroll processes
• Delivering and managing performance improvement plans, utilising clear and realistic goals to improve
• Management of sickness and holiday planning 

What We Are Looking For:
As a successful and expanding company, we are continually looking for exceptional people with skills across a range of key areas to enhance our growing team. We thrive on offering our employees excellent training that ensures we provide each client or prospective client with high quality services throughout the entire process.

Furthermore, you can look forward to being valued and supported in the development of your professional career. We have created a working environment that allows staff to enjoy what they do while continually expanding their skill set in a comfortable and respectful environment.

Skills You Will Need:

• At least 3 years previous experience working in a cold calling environment (appointment setting is a plus but not essential) 
• Ability to inspire and motivate a team and ensure they are meeting their targets and KPIs
• Capability to train and up-skill a team of Sales Executives
• Excellent communication, listening and coaching skills
• Goal and results driven individual
• Experience of carrying out performance reviews and appraisals
• Excellent communication, presentation, and negotiation skills
• Excellent time management and organisational skills
• Strong leadership skills
• Strong managerial and sales skills with ability to write and present reports
• Ability to read & analyse data
• Excellent verbal and written communication skills with ability to multitask and work well under pressure
• Highly motivated and detail-oriented individual
• Ability to work independently and collaboratively
• Proficiency in Microsoft Office