Business Support Administrator

Business Support Administrator

• Job Type: Temporary, Full-time
• Location: Bury Town Centre, BL9 0SW
• Duration: Initial 3 months
• Pay: £12 per hour

Join Bury Council's Corporate Core team as a Business Support Administrator, where you will play a crucial role in supporting their People and Inclusion division. 

• Monitor service generic email inboxes and manage requests by distributing, allocating, or processing them as necessary.
• Maintain and update operational and administrative filing systems.
• Act as the first point of contact, delivering exceptional customer care via telephone for public members, professionals, and staff from other agencies.
• Manage incoming and outgoing mail, ensuring timely distribution, filing, and responses.
• Update and extract information from management information systems, ensuring accuracy and adherence to procedures.
• Provide comprehensive administrative support to staff, aiding in the organisation and daily operations of the service.
• Create and format documents, presentations, and spreadsheets to a high standard.
• Compile and maintain mailing lists and manage stationery supplies for departments.
• Resolve queries using initiative and established procedures, escalating issues appropriately.
• Attend meetings, take informal actions, and distribute meeting materials.
• Provide support for corporate priorities and initiatives, including handling complaints, enquiries, and regulatory requests.

• Proven experience in administrative roles, preferably within a corporate or public sector environment.
• Excellent organisational and time management skills, with the ability to multitask and prioritise work effectively.
• Strong communication skills and proficiency in customer service.
• Competence in using computer packages, management information systems, and office machinery.
• Ability to work flexibly and collaboratively across departments to support various council functions.
• Experience in handling sensitive information and understanding of data protection regulations.

If you are interested in this role, please apply using your latest CV!