Communication Manager

ARE YOU THE ONE?

Are you passionate about driving impactful communications and building strong partner relationships?

We’re looking for a CRM & Communications Lead to take charge of our Samsung One Partner Programme—the gateway to over 800+ UK B2B Resellers, including major telecom brands, distributors, and technology retailers.

In this role, you’ll define and execute the communications strategy, delivering automated journeys, product launch updates, sales incentives, and enablement content. You’ll collaborate with programme leads, channel marketing teams, agencies, and platform vendors to ensure every communication aligns with Samsung's business goals.

WHAT YOU’LL BE UP TO

PROGRAMME & COMMUNICATIONS MANAGEMENT

Act as the owner and primary point of contact for all Samsung One communications and sales/marketing asset publication for the Samsung MX division.

Develop, write, and edit engaging communications tailored to partners.

Full management and ownership of account content and promotional planners.

Upload marketing key visuals, product imagery, and sales assets to the Samsung One platform, ensuring they are accessible for channel partners.

ASSET AND DATA MANAGEMENT

Maintain a central sales and marketing asset tracker, ensuring it is always up to date.

Monitor key performance indicators (KPIs) for each communication channel and track progress.

Provide incentive support as needed through the Samsung One incentive programme.

STAKEHOLDER & CRM MANAGEMENT

Manage relationships with multiple internal and external stakeholders to ensure key projects are delivered successfully.

Experience in managing CRM platforms, data, and communications in a complex business environment.

ARE YOU OUR PERFECT PARTNER?

• You’re experienced in working with CRM platforms, data management, and communications.
• You’re familiar with legal requirements for marketing communications (GDPR, PECR).
• You’re proficient in Excel and PowerPoint.
• You’re experienced in working with agencies and managing external resources.
• You’re skilled in creative design, with the ability to write concise, customer-facing copy.
• You’re highly organized, with the ability to manage multiple internal and external stakeholders simultaneously.
• You’re a self-starter with a proactive, action-oriented mindset.
• You’re experienced in using Microsoft Teams and Windows PC.
• You’re detail-oriented while maintaining a strategic, big-picture view.
• You’re capable of handling multiple tasks and projects with competing deadlines.
• Excellent communication and collaboration skills

WHAT YOU CAN EXPECT FROM US

• Competitive Salary: £40,000 - £45,000 Per Annum
• Company Sick Pay
• HP Discounts
• Life Assurance: 4 times your annual salary
• Perkbox (Rewards Portal)
• ETHIC Values - Employee of the month: a chance to win a £500 lifestyle voucher!
• Development Opportunities– our teams have historically moved into all manner of other jobs!

WHO ARE WE?

We’re Blue Square. An award-winning, retail marketing agency connecting and engaging audiences with some of the world’s most loved brands. We believe in the power of human touch across the buyer to customer journey to grow sales, increase loyalty and build brand love for our clients. People are at the centre of our success. We go above and beyond to support, develop, and nurture our talented employees to driver personal growth and love what they do.

At the heart of our agency are our ETHIC values – and we’re on a mission to work with individuals who share and believe in them.