Member Services Executive

Accelerate is a membership association of UK accountancy firms that collaborate via meetings, events, training and an annual conference with particular focus on networking and building trusted relationships.

We are looking for a highly motivated member services executive, ideally with some accountancy experience, to manage our face-to-face and online offering.

Member Firm Support Function - Overview

• Develop strong professional relationships with internal stakeholders within our accountancy firms
• Build an understanding of the issues affecting members now and in the future
• Collate and set up online forums and meetings
• Support the executive director in planning and delivery of the Annual Conference
• Internal and external communications

Event management

• Develop, under the supervision of the executive director, an annual programme of training and networking events
• Organise the annual flagship conference to include procuring speakers, conference space, accommodation, catering, transport and events collateral
• Liaise with speakers and trainers for online sessions on teams or zoom

Internal Support

• Billing and recharging of in-person events
• Tracking marketing activity and lead generation
• Setting up meetings and travel arrangements
• E-mail and diary administration

Person Specification

• Previous professional services or membership organisation experience highly desirable
• Outstanding communication and interpersonal skills
• Meticulous attention to detail and highly organised
• Conferences and in-person events may require travel outside of normal working hours