Practice Support Executive

Practice Group / Department:

Job Description

We're Norton Rose Fulbright - a global law firm with over 50 offices and 7,000 employees worldwide. We provide the world’s preeminent corporations and financial institutions with a full business law service. At Norton Rose Fulbright, our strategy and our culture are closely entwined. We know that our expansion will mean little unless it is underpinned by truly global collaboration and we understand that pioneering work only takes place when our people have room to move and think beyond boundaries. As well as the relevant skills and experience, we're looking for people who are innovative, commercial and value the work that they do. 

Are you a dynamic and diligent professional with a knack for thinking outside the box? Do you thrive in fast-paced environments and excel at bringing new initiatives to the table? If so, we have the perfect opportunity for you!

We are seeking a Practice Support Executive (PSE) to join our litigation team here at Norton Rose Fulbright. While litigation experience is a plus, it is not essential. We are looking for candidates who can tackle challenges head-on, provide solutions for our partners and fee earners and also possess the following attributes:

• Self-starter with exceptional attention to detail
• Confident and composed under pressure
• Effective in organising Partners and managing their diaries
• Adept at organising and running events from start to finish
• Strong relationship-building skills with various teams such as Billing, MBD, Travel, DocProd, PSAs, and Resource Managers

Key Responsibilities

• Diary management and travel arrangements
• Confidently handling billing tasks and tracking progress
• Onboarding new clients, opening matters, and drafting Engagement Letters
• Maintaining matters and ensuring correct rates are applied
• Managing PDF documents, including flattening and paginating

When capacity allows, our PSEs also support Business Development, Marketing, and Events, which includes but is not limited to;

• Creating articles, client briefings, bids, pitches, CVs, and capability statements
• Developing PowerPoint presentations with team input
• Contributing to legal directories, quotes, and awards
• Supporting event management, including mailing lists and social media posts

Essential skills/experience;

• Intermediate-Advanced user of key software packages, (i.e. Word/PowerPoint/Excel/Office 365 suite of tools including SharePoint) and takes responsibility for any training (e.g. MOS) to improve relevant skills needed to meet the needs of the business
• Demonstrates excellent written communication skills, sufficiently developed to draft non-routine correspondence and emails, as instructed by fee earners
• Leadership ability - this candidate must be able to build a strong reputation within the business and deliver excellent service
• Experience of working with clients and ability to be client facing

Desirable Skills;

• Experience with technology such as iManage Share, HighQ, BundleDocs, and DocuSign
• Exposure to litigation tasks, including preparing court documents and bundles Qualifications which relate to the secretarial role (CILEx Legal Secretary or equivalent.)

Diversity, Equity and Inclusion

To attract the best people, we strive to create a diverse and inclusive environment where everyone can bring their whole selves to work, have a sense of belonging, and realize their full career potential. 
Our new enabled work model allows our people to have more flexibility in the way they choose to work from both the office and a remote location, while continuing to deliver the highest standards of service. We offer a range of family friendly and inclusive employment policies and provide access to programmes and services aimed at nurturing our people’s health and overall wellbeing. Find more about Diversity, Equity and Inclusion here.

We are proud to be an equal opportunities employer and encourage applications from individuals who can complement our existing teams. We strive to create an inclusive and accessible recruitment process for all candidates. If you require any tailored adjustments or accommodations, please let us know here.