Seafreight Import Operator

Our leading NVOCC client, who provides global import/export services, is currently looking for an experienced Seafreight Import Operator to join their busy Ocean Operations team.  It's a full time, permanent position, working 8:30am - 5pm, based in Basildon.

As Seafreight Import Operator, on a day-to-day basis you'll be coordinating the complete operational cycle of business from booking with carriers to invoice reconciliation, revenue and costs.  You'll be liaising with customers, customs authorities and third party contacts.  Ensuring customs clearance documents are in order, collecting relevant documentation ready for release/delivery of cargo, invoicing and securing payments. 

Seafreight Import Operator duties include:

• Handling and ownership of designated trade lane from the initial communication with origin of the container loadings for that period, up to delivery/release of the consignments to the consignee
• Monitoring of weekly volumes from each trade lane and recording these on to personal loading log
• Ensuring that complete documents are received from our agents in good time and that the costs/credits are correct based on tariffs, agreement and exceptions lists, any issues or failures should be escalated to management
• Tracking the container arrivals and once closer to the ETA ensuring the manifest is sent to the warehouse, container is released with the line and release provided to the warehouse and notice of arrivals are issued to all customers within the container with the correct costs as per the settlement agreement.
• Containers should be continued to be monitored up until unpack where all cargo should be either released by the release department or delivered, which would be handled by the operator,
• Once unpacked and the goods have been delivered/released we would look to close the file and account for all costs and ensure all charges are billed correctly to customers.
• Passing of Vendor and internal invoices, checking for accuracy and raising disputes when incorrect.
• Keeping loading log up to date
• Handling customs clearances for private importers
• Handling UK Routing Orders via OMS
• Answer phone calls from clients and vendors daily and promptly, also returning calls for any messages left in voicemail.
• Quoting Agent PP enquiries
• Maximizing revenue through value "add on" and working efficiently to minimize errors and unnecessary cost.

We're keen to speak to Import Operations professionals with 3+ years experience, especially those with Indian Sub LCL experience.

Interested candidates must be self-motivated, computer literate, and have excellent attention to detail skills, as well as being good with numbers and a confident communicator.

Contact us today.  

If you would like to know more about this Seafreight Import Operator opportunity, or you know of anyone that fits the bill, please forward this advert to them, send us their details or get in contact with us and we will do the rest. You can recommend as many people as you like via our website and earn a referral fee per candidate we place*. This is an unlimited offer. 

As recruiters specialising in freight and shipping, Red Recruit have vacancies at all levels within the industry, so please do get in touch to tell us what you're looking for and we'll do our best to assist. 

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