Administrator

SRM Recruitment are recruiting for a proactive and customer-focused Administrator to join our clients team based in St Albans. In this role, you will support the smooth running of operations, working closely with the team to provide excellent service to clients and ensure all processes are managed efficiently.

From managing bookings and answering customer queries to coordinating equipment deliveries and collections, this is a varied and rewarding position in a fast-paced environment.

• Full Time (Monday to Friday)
• Permanent
• Up to £25,000

Key Responsibilities:

• Respond to customer inquiries via phone and email in a professional and friendly manner.
• Handle bookings, ensuring accurate details and efficient processing.
• Coordinate equipment schedules, including deliveries, collections, and driver logistics.
• Maintain accurate records and provide administrative support to the team.
• Build positive relationships with clients, delivering exceptional customer service at all times.

About You:
To succeed in this role, you’ll need:

• Outstanding customer service skills with a confident and approachable demeanor.
• Strong communication abilities, both written and verbal.
• A highly organised approach, with the ability to multitask and prioritise.
• Previous experience in an administrative or customer-facing role (experience with equipment hire or similar industries is advantageous but not essential).
• A team player attitude, ready to collaborate and support colleagues.

Why Join Us?

• Work with a supportive and friendly team.
• Enjoy a varied role in a dynamic environment.
• Contribute to a company that values excellent service and teamwork.

his vacancy is being advertised by SRM Recruitment - Welwyn Garden City office.

If you are interested in this role or looking for something similar, please contact our Senior Consultant Lizzie Burgess directly for a confidential discussion.

Our Welwyn Garden City team specialise in permanent, temporary & contract recruitment in Accountancy & Finance, Human Resources, Marketing & Creative, Office Support and Procurement & Supply Chain.