Training & Compliance Manager

Our Client, a privately owned firm who offer independent financial advice to both corporate and private clients, currently have an opportunity for a Training& Competence Manager to join their team. The Training & Competence Manager will be responsible for ensuring adherence to both the FCA’s and internal Training and Competence regime, which requires firms to be able to demonstrate that relevant staff have the right qualities and competences to carry out their responsibilities appropriately.

Key Responsibilities:

• Keep up to date with regulatory developments and maintain CPD records to evidence this.
• Advise senior management in a timely manner of:
• Regulatory issues.
• Any regulatory changes.
• Produce an annual T&C report for senior management.
• Meet KPI’s.
• Ensure that the firm can respond in a timely basis to requests for information from the Regulator.
• Comply at all times with the Compliance and Training and Competence procedures of the firm.
• Comply at all times with regulatory requirements.
• Direct line management of the Technical Team Leader; responsible for weekly catch-up’s, regular performance reviews, training and development needs and wellbeing support. Also ensuring the Technical Team Leader is able to implement

• Ensure that all individuals performing a Senior Management Function receive regulatory approval before commencing duties.
• Ensure that the fitness and propriety of all individuals performing a certified function is reviewed on an annual basis.
• Review on an on-going basis the firm’s reporting lines to ensure any changes in personnel are reflected in the firm’s documentation and communicated to all staff and the FCA.
• Formally review job descriptions / key tasks for all individuals performing a controlled function at least annually.
• Ensure that all individuals performing a senior management or certification function are provided with a copy of the Regulator’s Code of Practice/Code of Conduct.

Training & Compliance Monitoring

• Ensure that the firm has adopted a risk-based approach to compliance monitoring.
• Ensure findings from Training & Competence activities, for example client file reviews are recorded as part of the firm’s management information and reacted to by senior management, where necessary.
• Ensure the firm keeps up to date KPI data and management information, so that Consumer Duty reporting can be conducted at least annually.
• Ensure regular meetings are conducted with Senior Managers to share trends/ analysis that may be of concern to the firm
• Ensure annual fit & Proper assessments/ certification and code of conduct training records are robust and up to date.

Systems and Controls

Review any delegated activities on an on-going basis to ensure they are undertaken adequately and meet the firm’s needs. For example:

• Vulnerable client procedures
• Conflict of Interest policy
• Complaints procedures
• Social media policies

Advice Process Practices

• Ensure all staff are aware of the regulatory requirements of the firm’s advice processes.
• Monitor the review of client files to ensure regulatory requirements are being met.
• Undertake weekly client file reviews
• Monitor performance where any work is outsourced to a third party.

Complaints Handling

• Ensure all staff (including new staff) are aware of the firm’s complaints handling procedures.
• Under instruction from the Head of Compliance, review any complaints against the firm and dealing with them in accordance with the Regulator’s complaints handling rules.

Financial Promotions

• Ensure that any financial promotions are approved in accordance with the regulatory rules.
• Ensure all staff (including new staff) are aware of the firm’s procedures on financial
• Ensure all relevant records are maintained (register, copies of draft and published promotions etc).

Reporting

• Prepare the appropriate reports for the board demonstrating the effectiveness of the T&C Scheme
• Develop and maintain policies, processes, registers, and MI reports to ensure the necessary aspects of regulatory compliance are adhered to and reported
• Ensure that senior management are kept fully informed of all regulatory matters and also that any such developments are included within the compliance and risk framework.

If this seems like a role you are Interested then apply online or for further information contact one of our specialist consultants quoting reference NJR15447