Continuous Improvement Specialist

Continuous Improvement Specialist

Are you passionate about driving positive change and enhancing processes? Do you have a knack for uncovering opportunities to optimise business practices? Join us as a Continuous Improvement Specialist and be at the forefront of transforming the way we work.

About the Role:
As a Continuous Improvement Specialist, you will play a pivotal role in delivering our Continuous Improvement (CI) strategy. Reporting to the CI Manager, you'll collaborate with colleagues across the organisation to identify opportunities, redesign processes, and implement strategies that improve operational efficiency, financial performance, and the experience of both our customers and team members.

What You'll Do:

• Partner with the CI Manager to execute the organisation's CI strategy and embed best practices.
• Lead process redesign projects, managing plans, mapping processes, and identifying improvement opportunities.
• Train, coach, and mentor colleagues on Lean and CI methodologies to build a culture of sustainable improvement.
• Facilitate workshops and deliver tailored training to empower teams to drive their own improvements.
• Analyse data to identify opportunities, measure impact, and monitor performance improvements.
• Collaborate with Technology & Change teams to deliver innovative solutions aligned with business needs.

What You'll Bring:

• Essential Skills:

  • Proven expertise in CI methods (Lean Green Belt or equivalent).
  • Experience with tools like DMAIC, Process Mapping, Root Cause Analysis, and Standard Work.
  • A track record of delivering CI projects and facilitating workshops with diverse teams.
  • Strong coaching and mentoring skills to foster a collaborative improvement culture.
  • Exceptional communication skills, both written and verbal, to engage audiences across levels.
  • Proficiency in MS Office tools, including Excel, PowerPoint, and Visio.

• Desirable Skills:

  • Knowledge of Agile and waterfall project management methodologies.
  • Familiarity with business change management principles.

Ready to make a difference? Apply now to join our journey of transformation!

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.