Sales Operations Manager

Securitas Technology is a global provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of integrity, vigilance, and helpfulness are proudly demonstrated daily by our employees to our customers and the communities we serve.

We need the best people to help us deliver on that mission. People who are inspired by our vision, with individual imaginations, perspectives, and experiences, and who don't just join us but add to us.

Ready to make an impact? Apply today and become part of a team that is shaping the future of sales operations on an international scale.

The Opportunity…

We are seeking a dynamic Sales Operations Manager to optimise the efficiency and effectiveness of our international sales team. This critical role involves leading the integration of key systems, managing sales processes, and enhancing operational productivity across multiple regions. If you thrive on data analysis, process improvement, and cross-departmental collaboration, this role offers the perfect opportunity to make a significant impact.

What you will be doing…

• Map, develop, and implement sales processes for international operations, ensuring alignment with company goals.
• Lead the migration from SAP to NetSuite.
• Integrate UK and French businesses into Salesforce (SFDC), ensuring global alignment.
• Manage UK and international sales order creation processes for accuracy and efficiency.
• Oversee international Return Merchandise Authorisations (RMAs) and ensure compliance with regional requirements.
• Optimise processes, ensure financial accuracy, and contribute to the overall success of the organization.
• Analyse sales data to identify trends, improve forecasts, and inform strategic decisions.
• Generate actionable insights and create stakeholder reports to track sales performance and opportunities.
• Oversee the maintenance and enhancement of CRM systems like Salesforce (SFDC), ensuring data accuracy and consistency.
• Implement automation tools to improve sales efficiency and customer engagement.
• Partner with international marketing, finance, and product teams to align sales strategies with organisational objectives.
• Ensure seamless communication across departments to support global sales initiatives.
• Track key performance indicators (KPIs) to measure sales effectiveness and identify areas for improvement.
• Support sales representatives and operations specialists through training and development programs.
• Lead onboarding efforts for new hires, ensuring they are equipped to succeed.
• Collaborate on the development of sales incentive programs aligned with company goals.
• Stay up-to-date on emerging sales tools and technologies to improve team performance.

What you need to have…

• Proven experience with CRM systems like Salesforce (SFDC) and ERP tools like NetSuite.
• Expertise in mapping, documenting, and optimising sales processes.
• Ability to create efficient processes, support sales teams, and align operations with strategic objectives.
• Ability to identify inefficiencies and develop solutions to improve processes.
• Demonstrated success in managing large-scale system migrations and integrations.
• Previous experience in sales operations in an international setting is a plus.
• Experience in managing others, including training, mentoring, and performance evaluation.
• Flexibility to navigate changes, whether due to market conditions, company priorities, or technology updates.
• Can Identify cost-saving opportunities without compromising sales effectiveness.
• Ability to generate and interpret financial reports. To evaluate the financial impact of sales initiatives or process changes.