Senior Energy Claims Adjuster

Arthur is excited to be collaborating with a highly respected global Insurer operating on both Company and Syndicate platforms to hire a Senior Energy Claims Adjuster with a skill set and experience in Upstream, Power and Renewables.  

In this role you will be responsible for managing large and complex claims within the international claim’s portfolio. You will ensure the proper servicing and settlement of claims within your designated authority whilst working in partnership with the wider Claims department, key Underwriters, Claims Management and Actuarial stakeholders. You will report on large losses, loss development and loss trends and provide technical oversight of product lines within your portfolio.

Your Role:

• Claims responsibility for a portfolio of large and complex claims, where they provide subject matter expertise
• Adjusting and resolving claims to optimal resolution by utilising creativity, technical skills, and sound judgement
• Ensuring that claims exposures are recognised and that claims are promptly evaluated and appropriately reported internally and externally
• Ensures escalation of claims to Senior Management and stakeholders that fall within the escalation criteria
• Acting as point person and technical expert for assigned product lines: liaising with stakeholders, attending UW/Actuarial meetings, providing claims portfolio reports/feedback, creating/implementing claims management solutions to key accounts, assisting with policy wordings and other portfolio tasks that may be required
• Reporting on the large loss portfolios or lines of business as assigned: this will include the preparation and presentation of Watchlist reports, Line of Business Reports, monthly large loss updates and ad hoc reports that may be required
• Appoint and control adjusters, solicitors and other experts as required, to ensure timely intervention and mitigation of claims
• Providing technical support and training to more junior member of the claims team.
• Ensure compliance with Loyd's minimum standards and all regulatory and statutory requirements relating to claims handling, in particular TCF

• Strong experience and technical knowledge of Energy claims, London insurance company OR Lloyd’s Syndicate experience is essential
• Working knowledge of London market systems such as ECF2
• Knowledge of FCA / PRA and Loyd's rules and guidelines
• Ability to develop and sustain relationships with internal and external customers
• Ability to prioritise and organise workload and meeting deadlines