Head of Operational Controls & Risk

Arthur is working with a global insurance company seeking to hire a Head of Operational Controls & Risk to join their COO function.

This newly created role offers the successful candidate an opportunity to make a significant impact by strengthening the operational resilience of the services provided by the Operations function. You will lead a team, focusing on effective data management, improving control effectiveness, and ensuring quality assurance.

Key Responsibilities:

• Conduct and oversee Risk & Control Self-Assessments, support transformation initiatives, and review outsourcing arrangements to align with risk appetite.
• Establish and monitor controls for compliance with policies, regulations, and standards, including Sarbanes-Oxley requirements.
• Enhance efficiency through better data quality, improved processes, and collaboration with finance operations.
• Ensure data is managed consistently, securely, and in line with policies, including lifecycle management and quality control.
• Provide quality assurance on reconciliations and report risk and control issues to senior management.
• Ensure adherence to laws and policies while engaging with internal and external audit teams.
• Address operational incidents promptly and work with audit teams on remediation.
• Partner with IT, Finance, Compliance, and others to drive process and control improvements.
• Facilitate training on risk management and control procedures in collaboration with the Service Delivery team.
• Oversee the budget for the Operational Controls & Risk team.

We are looking for detail-oriented professionals with excellent problem-solving skills and prior experience in operational controls, combined with a strong understanding of risk.

This is an exciting opportunity for someone eager to shape and develop a vital function within the business.