Day Duty Manager

Exciting Opportunity Alert! Join Rendall & Rittner as a Day Duty Manager!

Are you looking for a rewarding challenge? Rendall & Rittner, an acclaimed Residential Leasehold Property Management company, is on the lookout for a Day Duty Manager. This is an incredible career opportunity with a fantastic package.

Position: Day Duty Manager

Location: 190 Strand, London WC2R 1DT

Working Hours: 4 days on, 4 days off – 0700 - 1900

Salary: £34,000 - £36,400 per annum (depending on experience)

Contract: A permanent position.

Why Rendall & Rittner:

Award-Winning: Join an established and celebrated company known for delivering first-class property management services.

Career Growth: At Rendall & Rittner, we invest in your professional development with fully funded training programs.

Perks Galore: Enjoy exclusive savings on entertainment, travel, dining, shopping, health, and fitness.

Competitive Compensation: Get rewarded with a competitive salary and discretionary bonuses.

Time Off: Enjoy 24 days of holiday inclusive of national holidays.

Earn More: Optional overtime available across the Rendall & Rittner portfolio through our in-house ‘TSS’ temp team.  

Professional Attire: A team uniform is provided to ensure a polished and consistent appearance. *

Team Spirit: Be part of a collaborative work environment, where your team and relationships matter.

Pension Plan: Secure your future with the Rendall & Rittner Pension scheme.

Extra Support: Access Employee Assistance Programs (EAP) to help with family, health, financial, and work-related matters.

Development Details:

This role will be based at a flagship development located on the world-famous Strand. The development contains 216 bespoke apartments and penthouses. The development contains a stylish business suite, luxurious pool and spa, 24-hour concierge and is located close to Temple underground station.

Key Responsibilities and Requirements:

As a Day Duty Manager at Rendall & Rittner, you will:

• Have a background in working in luxurious, high-end buildings with a demonstrable track record in delivery world class customer service standards.
• Your team matters to you, so you support them, working together, building strong working relationships with residents, guests, and external contractors, ultimately supporting a strong unified working environment.
• You know how to deal effectively with feedback, in the moment. Acting as the main point of contact for all queries
• You will have a strong customer service background having worked in a similar role, supervising a small onsite team and ensuring SOPs are adhered to.
• As a leader you will be responsible for managing your team’s performance, appraisals, training, development, rotas (holiday, sickness) and any ER related matters in conjunction with the required parties.
• Ensure a high level of health and safety compliance, responsible for carrying out various inspections, patrols and ensuring any issues are reported to the relevant parties and rectified.
• You will be a quick thinker, logical with the ability to take your own initiative in challenging situations and demonstrable experience in dealing with onsite emergencies and coordinating any site related issues.
• You will already have some brilliant experiences behind you in relation to delivering great customer service, managing complaints, working safely, and managing a team environment. You’ll lead, engage, and inspire others.
• You are always looking for opportunities to drive the performance of the development and contribute to amazing results.

How to Apply:

Ready for this incredible opportunity? Explore Rendall & Rittner on LinkedIn for more insights, or visit our website for a full list of current openings.  "Ref #LI-SK1."

Please note that candidates must be eligible to work in the UK without restrictions, with documented evidence of eligibility required. Some benefits may become available after a qualifying period. *Some developments vary.

Join Rendall & Rittner and take your career to the next level. Don't miss out on this exciting chance to progress your career and make a significant impact!