Junior IT Support Analyst

Take on a brilliant opportunity to join a prestigious education establishment in a picturesque area of West Kent, fully onsite, in a full-time permanent role as an Assistant IT Support Analyst as part of a growing IT team. Enjoy a fulfilling role where you will evolve your skills and develop in your career, whilst supporting students and staff with IT service requests and fixing technology problems as part of the wider IT department.

This role would be suited to someone who is early in their IT career, bringing 1-2 years of commercial IT support experience, and is keen to develop their career further. As an Assistant IT Support Analyst, you will be required to use problem solving abilities and IT knowledge to provide users with solutions to existing issues and new requirements.

Essential technical skills required for the Assistant IT Support Analyst role include:

• 1-2 years of Windows device support experience
• Experience of setting up user accounts on Active Directory
• PC and Wi-Fi troubleshooting skills
• Basic AV skills

It is essential that you have a personable, approachable character and you are keen to be in a user-facing environment. You will be proving a high quality, professional standard of customer service as part of an established IT support team and will need to enjoy helping people from children to senior leaders with a logical, consistent approach to problem solving and excellent communication skills.

The offering for the Assistant IT Support Analyst is a full time, permanent position of 40 hours per week across 52 weeks of the year, with a salary of between £25,000-£30,000 depending on experience and skillset, and benefits including 27 days of annual leave + bank holidays (rising to 38 days total over length of service), free lunches, free parking, a pension scheme increasing to a very attractive 10% contribution, fitness centre membership and more.

Please note, this role requires you to work fully onsite in Sevenoaks, West Kent so please ensure you live within commutable distance of this location before applying for the position.

*Please only apply for consideration if you have full, independent right to work in the UK and you are already living in the UK permanently due to no visa sponsorship or support with relocation to the UK being available.*

Franklin Bates is a leading IT recruitment consultancy specialising in Software Development, Cloud, & Data. We provide high quality contract, interim and permanent IT professionals to a broad range of technology companies within the UK.