Telecom Service Advisor

Telecom service Advisor - Portsmouth

Are you an experienced call centre operator? Who's enjoys working in a fast-paced environment, then this is a fantastic opportunities for you to start a career within a Health-care facility.

Contract length: 4 months

Salary: £12.07 / hour + generous shift allowances

Working hours: rota working days, nights and weekends - 6:00- 14:00, 9:00-17:00, 11:00-19:00, 14:00-2200 and 22:00- 06:00

You will be responsible for:

• Respond to all emergency calls and alarms such as major incident
• Co-ordinate the booking of official taxi's as required, including maintaining an economic use of the service. Examine and prepare accounts before authorisation of each journey.
• Assist with the recording and to complete the costing of private calls connected through the system
• Daily compilation of the doctors and managers on call duty boards, leave lists, residents list and information book to ensure accurate information is continuously communicated at all levels for the QAH site.

The ideal candidate:

• Demonstrable evidence of experience working in an Office environment.
• Ability to work under pressure
• Strong communication skills, both verbal and written
• Must have good customer service
• Strong organisational skills with attention to detail in managing multiple tasks simultaneously, while remaining calm

If this role sounds right for you or need more information, please contact Melissa GOURLIN at Carbon

Carbon60, Lorien & SRG - The Impellam Group STEM Portfolio are acting as an Employment Business in relation to this vacancy.