Service Desk Network Engineer

Service Desk Network Engineer

Are you a Network Engineer with experience in managing telephony, paging or IT systems?

Would you like to be part of a National Institution, and be responsible for the day-to-day technical support?

Then this may be a great opportunity for you!

What's in it for you?

• Starting with, you will receive 202.5 hours Annual Leave (based on 27 days x 7.5 hrs per day) plus public holidays (pro rata for part time)
• You are automatically enrolled onto the Organisation Pension Scheme - with both an employer and an employee financial contribution to the pension scheme - ranging from 5% to 14.5% depending upon your salary
• You are supported throughout your career - they want you to enjoy job satisfaction, and feel proud to be an employee of the Organisation.

What will you be doing?

• As Network Engineer, you will be supporting the Service Desk Manager, with the responsibility for successful implementation and ongoing management of Communications applications
• Providing support for the software and hardware of central servers, backup systems and general network infrastructure.
• You will be will contributing to the preparation of project plans, reports, quality improvement processes and development work to cost and time targets

What will you need?

§ Relevant experience in managing telephony, paging or IT systems in a large organisation
§ Experience of collaborative problem solving
§ Working in a first or second line service desk environment
§ Experienced in communicating with the public to ascertain their requirements and expectations

We appreciate your CV may not be up to date. No problem, just apply and we can deal with that later.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Russell Taylor will be acting within your interest and will contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please get in touch with us here.