Technical Account Manager

Technical Account Manager ( B2B, Technology, IT service desk, Account Manager)
Hybrid - London - 4 days in the office with 1 remote (Some travel to client sites)
£45,000 - £55,000 + 4% pension contribution + Company benefits
Are you a Technical Account Manager looking to directly contribute to the success of an award-winning technology support and Cyber services provider where you will be given the autonomy and responsibility to manage varied, portfolio of clients project lifecycle giving you a platform for complete creatively?
This is an exciting opportunity with a company who places it's clients and workforce at the forefront of their strategy, is value added and see's it's technology professionals as partners rather than just standard employees. This is an open dialogue policy, where they assist their partners in delivering the very best. This is the opportunity to work with the very best in the technology and managed services field, a multinational organisation, with global ambition and continued training on the latest technologies and software.
Working closely with our Account Manager and Strategic Solutions Manager, you'll be the voice of our clients, nurturing trusted partnerships and aligning our IT solutions to their unique business needs.
In this role you will be the leader of a close-knit, cohesive team, with the purpose of nurturing trusted partnerships and aligning IT solutions to the unique business needs of external clients.
This role would suit a Service Desk Manager looking to have the freedom to be creative and directly contribute to the success of a company working on exciting IT projects where no two days are the same.

THE ROLE:

• Build Partnerships: Develop strong, enduring relationships with key stakeholders across client organisations.
• Consult and Strategise: Translate client requirements into actionable solutions tailored to their goals.
• Advocate for Clients: Represent external client priorities within the business framework , ensuring their needs drive business decisions.
• Grow Accounts: Drive contract renewals, uncover cross-selling opportunities, and enhance client investment in our services.
• Elevate Service Delivery: Collect feedback and collaborate with internal teams to continually improve our service quality.
• Lead Marketing Engagements: Partner with the Marketing team to deliver impactful campaigns and business updates.

THE PERSON:

• IT Service desk, account manager or similar
• Experience Business to Business Technology account management
• IT Managed services and client side experience
• Exposure to Marketing campaigns

Key words: B2B, Technology, IT service desk, Account Manager, London Hybrid Jobs

Reference: BBBH17338

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