Sales Coordinator

Sales Administrator

• Location: Harlow
• Job Type: Full-time
• Salary: £28,000

This role is crucial for maintaining and developing relationships with existing customers and managing the journey for newly onboarded customers. You will be instrumental in maximising the potential of these accounts, improving brand awareness, and enhancing customer retention. This position supports our external sales team by handling sales administration efficiently, allowing them to focus on new business opportunities.

• Support the Sales Desk with processing orders, handling telephone enquiries, and managing new account applications.
• Utilise various sources such as Google and LinkedIn to find leads.
• Maintain and update sales and customer records diligently.
• Build and strengthen relationships with customers, identifying new opportunities within existing accounts.
• Occasionally accompany the External Sales Team on customer visits to enhance the service relationship.
• Maintain a positive, empathetic, and professional attitude towards customers at all times.

• Excellent communication and customer service skills.
• Strong relationship-building capabilities with a genuine interest in understanding customer needs.
• Effective time management skills with the ability to prioritise tasks.
• Strong organisational skills and attention to detail.
• Ability to work independently with minimal supervision and meet deadlines.
• Proactive problem-solving skills with a 'CanDo’ attitude.
• Self-motivated and capable of working independently.
• Good academic background in English and Maths, with the ability to compile well-articulated emails and understand basic business maths (e.g., margins, discounts, credits, pallet volume calculations).
• Proficiency in Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.

• 23 Days Holiday Increasing to 26
• Life Assurance
• Free Parking
• Pension
• Training will be provided to support the successful candidate in fulfilling these responsibilities effectively.