Parts Advisor

Job Title: Parts Advisor
Salary: £27,000 basic salary plus bonus of £200 per month
Hours: Monday to Friday 08:00 am until 5:30 pm plus Saturday 08:00 am until 1:00 pm (Saturdays on a rota basis) - Saturdays paid at overtime.

Hawkfield Recruitment is recruiting for a Parts Advisor for a family-owned dealer group based in the Burntwood area.

Our client is a main dealership based in the Burntwood area, and they are looking for a motivated Parts Advisor to join their high-performing team.

As their Parts Advisor, you will play a crucial role in busy Parts operation by managing the inventory and sales of automotive parts.
You will assist their service department, trade and retail customers by providing expert advice and ensuring they receive the correct parts for their needs. Your ability to handle multiple tasks in a fast-paced environment will contribute to the overall efficiency and customer satisfaction of our busy dealership.

Responsibilities of Parts Advisor:

• Customer Service: Greet and assist customers in a courteous and professional manner. Provide expert advice and support to customers and technicians regarding parts and accessories. Handle customer inquiries via phone, email, and in person, ensuring timely and accurate responses.
• Parts Sales: Identify and recommend parts and accessories based on customer needs. Prepare and process sales orders, invoices, and payments accurately. Upsell additional products and services to maximize sales opportunities.
• Administration: Maintain accurate records of parts sales, orders, and inventory levels. Prepare and submit regular reports on parts sales and inventory status. Assist in the preparation of annual inventory budgets and forecasts.
• Collaboration: Work closely with service technicians to ensure they have the necessary parts to complete repairs.

Please know that once you have applied for the Parts Advisor job, more in depth details will be given about salary and hours, and career progression with the company, so please do not hesitate to get in touch!

Hawkfield Recruitment Ltd is a specialist Automotive Recruitment agency, acting on behalf of our clients. If you are interested in this position, please click APPLY - alternatively, contact Ed Hatt at Hawkfield Recruitment to discuss this role in more detail.

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