Senior Client Services Consultant

Senior Client Services Consultant - Full Time - Excellent progression - £28-30k basic, £60k OTE

Our client is a reputable high-end agency based in south west London and they are now looking for a senior client services consultant to join their team.

As a Senior Client Services Consultant you will ensure that you capture every opportunity to generate new business for the company and create, maintain, and nurture ongoing client relationships.

Key Responsibilities:

• Booking valuations into Lettings Managers’ diaries
• Ensuring notes accompanying valuations are accurate and detailed
• Sourcing new leads from a variety of targeted sources to convert into valuation bookings
• Ensuring all leads are added to the database and followed up to arrange a valuation.
• Cultivating a productive working relationship with Letting Branches & Property Services through regular contact and effective two-way management of expectations
• Creating, expanding, and continually turning over pipeline of future business
• Feeding back call/conversion information to Line Manager & Lettings Director
• Managing personal commission account

Key Skills and Experience:
• Very strong written and verbal communication skills
• Strong organisational and time management ability
• Customer service/sales/telesales experience beneficial but not essential
• Having an up-to-date working knowledge or interest of the London property market, with a specific focus on the relevant geographical area

Competencies and Personality Requirements:
• Self-motivating
• Emotionally intelligent
• Resilient
• Positive and enthusiastic 'can-do’ attitude
• Commercially minded

Salary: £28-30k basic, £60k ote

Hours: monday to friday 9am-6pm

If you feel that this is the role for you, please apply today and we will get back to all successful candidates within 48 hours