Sales Development Representative

About the role

As a Sales Development Representative (SDR), you are crucial in growing our sales pipeline. Your primary responsibility will be to create meetings and generate new sales opportunities by responding to inbound leads and delivering outbound activities. This role requires a proactive individual who is passionate about sales, technology, and delivering exceptional customer experiences.

Key duties and responsibilities are:

• Lead Generation: Identify and qualify potential leads from inbound inquiries and outbound prospecting.
• Outbound: Deliver outbound calls, emails, and social media activity to potential clients, introducing them to our range of products and services. In addition, this role will actively participate in key vendor pipeline driving activities.
• Inbound Lead Management: Promptly respond to inbound leads, providing relevant information and addressing customer needs.
• Appointment Setting: Schedule meetings between potential clients and our sales teams, ensuring a smooth transition and handover.
• Customer Engagement: Build relationships with potential clients, understand their needs, and effectively position our solutions.
• Market Research: Stay informed about industry trends, competitor activities, and market opportunities to continuously refine lead generation strategies.
• Reporting: Prepare regular reports on lead generation activities, pipeline creation, and account engagement metrics.

Education, Skills, Knowledge and Experience:

• Experience in sales is advantageous, preferably within the IT or technology sector.
• Skills: Strong communication, active listening, and interpersonal skills. Proficiency in using CRM software and other sales tools.
• Technical Knowledge: A strong understanding of Apple products, including Mac, iPad, iPhone, and related software and services. Ability to articulate technical information to non-technical customers.
• Self-motivated: Highly motivated and able to work independently with minimal supervision.
• Adaptability: The ability to quickly adjust to new strategies, tools, and changes in the market is crucial in a fast-paced sales environment. Sales Development Representatives must be flexible and open to continuous learning.
• Resilience: Lead generation can be challenging. A resilient SDR can maintain a positive attitude and persistently pursue new business opportunities.
• Time Management: Effective time management skills are essential for prioritizing tasks, managing multiple leads simultaneously, and ensuring timely follow-ups

Who are Jigsaw24

We put people first in a culture that’s reflected throughout our whole business. By respecting each person as an individual, we create an inclusive, supportive atmosphere that feels like a family and inspires everyone to follow their own path. All while delivering great customer service, celebrating our diversity, and doing more to minimise our impact on the environment.

We truly believe our commitment to people, sustainability, and excellence is the driving force behind our success. To find out more about what we do and our passion for the environment, social responsibility, inclusion, and well-being please see here

Benefits at Jigsaw24

You will receive a wide range of benefits working at Jigsaw24 including:

• 26 days holiday
• Health cover including access to GP anytime, annual reimbursements for optical and dental to name a few as well as counselling and wellbeing services
• Cycle2work
• Travel to work loan
• Free on-site parking
• Staff purchase scheme on fantastic Apple products and more
• Unlimited bistro coffee and tea facilities
• Enhanced family-friendly policies
• Pension scheme
• Electric Vehicle scheme
• Life cover

We are always on the lookout for hungry people who want to realise their potential. It’s not just about filling existing vacancies – it’s about what you can achieve. As a business, we never stand still.  In fact, we encourage our people to follow their own path and help us improve how we all work. To find out more  please visit our “about us” section on our website by clicking here

From our office decor to the range of benefits we have to offer, we try to foster an inspiring, collaborative environment that makes everybody feel welcome. And as we continue to grow, we’re determined to hold true to our values and ever since we started trading, our culture has been based on delivering great customer service and providing solutions based on technical excellence.