Business Travel Operations Manager

First Class & Business Travel Operations Manager - London - £60-80k + commission.

One of the UK’s leading business travel companies specialising in First & Business Class Travel currently requires an Operations/Sales Manager to lead a team of First & Business Class consultants. This is a hands-on role so experience of booking worldwide fares using a major GDS is essential.

This would be a great opportunity for an experienced Business Travel Operations Manager or a section supervisor or possibly a strong Team Leader looking for their next challenge ensuring the smooth and efficient running of the team.

As a First Class & Business Travel Operations/Sales Manager you will undertake an array of tasks & responsibilities:

• Staff Management (Performance, Training, Absence and Appraisals)
• Client management, account management, business development,
• Driving operational service, quality, and efficiencies
• Policy adherence
• Managing client feedback in a calm and professional manner
• Maintaining a positive client and supplier relationship
• Agent training

Business Travel Operations/Sales Manager Skill & Experience requires:

• Experience of demanding business travel accounts or high-pressure leisure sales
• People management skills
• Excellent leadership and motivational skills
• Effective organisational and time management skills
• Galileo, Amadeus or Sabre