Technical Support Engineer

Join our dynamic team as a Technical Support Engineer and make a real impact in scientific equipment distribution with hands-on technical projects and customer support!

Technical Support Engineer
Stockport, Manchester, SK4 3GN

• Full time, Monday - Friday
• Permanent position
• £35,000 - £45,000 per annum (DOE) + up to 15% bonus + company car/allowance

Please Note: Applicants must be authorised to work in the UK

SciMed is a leading distributor of scientific equipment with over 40 years of experience, supplying the UK and Ireland from our South Manchester office. With a dedicated team of 40 employees, we offer cutting-edge laboratory equipment backed by exceptional customer service. Our exclusive partnership with Parr Instrument Company ensures market leadership in laboratory-scale pressure reaction vessels and systems.

The Role

As part of SciMed’s continued growth, we are recruiting for a newly created role of Parr Pressure Vessel System Support Engineer.  This position is to work alongside the 2 Sales Product Mangers supporting them in the sales, implementation and after-sales field service of all Parr pressure vessel projects and installations.

Key Responsibilities:

• Provide technical support for pressure-rated systems, including design, operation, and maintenance.
• Diagnose system issues and recommend solutions for safe, optimal performance.
• Oversee successful installation and commissioning of systems, including site surveys and equipment procurement.
• Use CAD software to create and modify technical drawings and process diagrams.
• Ensure compliance with safety standards such as PED and PSSRs.
• Deliver on-site and remote technical support, performance testing, and customer training.
• Build strong relationships with clients, addressing technical queries and feedback.
• Support warehouse operations during holiday cover, including goods handling and documentation.

Benefits:

• Bonus of up to 15% based on performance.
• Company car or car allowance with fuel reimbursement.
• Enhanced pension contributions.
• Private health insurance (including family options).
• Death in service and long-term sickness cover.
• 5 weeks of holiday + bank holidays + Christmas shutdown.

The Ideal Candidate:

You will be an experienced engineer with a strong technical background in pressure-rated systems. About you:

• Bachelor’s degree in mechanical, chemical, or process engineering (or related field).
• Experience with pressure vessels and pressure-rated equipment.
• Proficiency in P&ID, PFD diagrams, and CAD design software.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Full UK driving license with willingness to travel extensively across the UK and Ireland.
• Familiarity with PED, ASME, and design codes such as PD5500 is desirable.
• Knowledge of materials science and process control systems is desirable.

Ready to take the next step in your career? Apply today and be part of a company where your skills and passion make a difference!

How to apply for the role:

If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to tailor your application and provide a cover letter or any supporting documents.

You must be authorised to work in the UK. No agencies please.

Other suitable skills and experience include Field Service Engineer, Mechanical Engineer, Technical Support Engineer, Pressure Systems Engineer, Process Engineer, Equipment Installation Engineer, CAD Design Engineer, Corrosion Testing Specialist, Piping Engineer, Manufacturing Support Engineer.