Administrator/ Receptionist

Administrator/ Receptionist – £28,000 – Canterbury, Kent

The Role

Do you have excellent administration skills and attention to detail? Are you looking for a varied role where no two days are the same? If so, we have an exciting opportunity for you.

We are a well-established truck rental service provider, looking to appoint a highly organised Administrator/ Receptionist to our growing team.

You will be the first point of contact for our customers and play a vital role in ensuring smooth day-to-day operations.

If you’re a proactive individual with excellent communication skills, this could be the perfect role for you.

Key Responsibilities:

• Answer telephone enquiries for rental enquires.
• Prepare email proposals for customers rental enquires.
• Prepare rental documentation for confirmed hires.
• Meet customers returning / collecting of vehicles going on / off hire.
• Manage hand overs for vehicles required to go out on hire daily.
• Forward availability schedules via email to customer base.
• Assist with Social media posts and advertising.
• Deal with Penalty Charge Notices for customers.

The Company

CVME was established in 1982 by Philip Browning carrying out servicing, repairs and modifications to commercial vehicles. In 1985 a customer operating several removal vans was unable to settle his account so asked if a removal van would be acceptable as payment. This was accepted, and CVME adapted to a rental company with a spot hire removal truck.

Over the years CVME has added a range of vehicles to its already growing fleet which is now in excess of 710 commercial vehicles and refrigerated trailers.

The Person

• Has strong organisational and multitasking skills.
• Is confident in dealing with customers both in person and over the phone.
• Has a good understanding of Microsoft Office and email systems.
• Works well in a team and independently.
• Previous experience in a similar role is desirable but not essential.