Customer Service Representative

A hybrid opportunity has arisen for an New Business and Customer Service Representative to join a well-known automotive company based in Bracknell on a 6 month rolling contract with possibility of going permanent.

This is a great opportunity to join a well-established and very supportive company.

This role features hybrid working and flexible hours.

Responsibilities:

• Working within the departments Service Level Agreements, answering phone calls from customers and dealers.
• Making changes to customers' finance agreements.
• Allocating manual payments to customers' agreements accurately.
• Checking finance documentation efficiently.

Requirements:

• Previous experience working in a customer service environment.
• Great communicator with the ability to build relationships with customers and colleagues, being compassionate and considerate.
• Knowledge of FCA and Consumer Duty guidelines

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