Business Services Co-ordinator

Summary

We’re looking for a Business Services Co-ordinator to join us on a fixed-term basis until 31st December 2025. You’ll work with the Head of People Change in the design and delivery of change and support the implementation of the National Trust’s new 10-year strategy. 

As a member of the Business Services team, you’ll deliver professional and customer focused administrative support to colleagues across the Trust.

What it's like to work here

The People and Business Services Directorate is key to the delivery of our organisational strategy, and you’ll be seen as an essential part of its success.

Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office 2 days a week. However, there is flexibility on where you’re based at other times. You’ll be required to work at a National Trust location for 40-60% of your working week. This will be discussed in more detail at interview. 

What you'll be doing

As Business Services Co-ordinator, you’ll support change across the National Trust by developing practical frameworks, support materials, and skills resources to improve and share processes with colleagues.

Using your organisational skills, you’ll plan and schedule meetings with stakeholders across the Trust, helping to streamline ways of working, reduce travel costs, and minimise our carbon footprint.

You’ll also coordinate travel itineraries, prepare presentations, and manage logistics for in-person and online meetings, working with central teams, property groups, and external venues to ensure everything runs smoothly.

You can view the full role profile for this role in the document attached. You don't need to have all the knowledge, skills and experience listed in the role profile; this is just to provide a full picture of what is possible in this role. 

Who we're looking for

We’d love to hear from you if you’re:

• A proactive team player
• An experienced administrator with the ability to multi-task, prioritise workloads and maintain attention to detail
• Experienced in diary management, planning travel itineraries and recording and tracking meeting actions
• Proficient in Office 365 packages such as Outlook, Word, Excel and PowerPoint
• Interested in change programmes and the work of a Human Resources team

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

•Substantial pension scheme of up to 10% basic salary

•Free entry to National Trust places for you, a guest and your children (under 18)

•Rental deposit loan scheme

•Season ticket loan

•EV car lease scheme 

•Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

•Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

•Flexible working whenever possible

•Employee assistance programme

•Free parking at most Trust places

Click here to find out more about the benefits we offer to support you.