Assistant Operations Manager

Assistant Operations Manager - Edinburgh - EICC

• £37,800 per annum 
• 5 out of 7 days per week 
• Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare – Free annual healthcare check 
• Exclusive Benefits & Wellbeing site (Perks at Work)
  • Entertainment discounts – up to 55% off cinema tickets
  • Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%) 
  • Travel discounts – Discounts with holiday companies such as TUI and Expedia
  • Shopping discounts – Save up to 15% at high street and online stores
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH’s and an additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during the first year back
• Competitive and supportive family benefits
• Day off for baby's 1st birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products

About the role:

The Assistant Operations Manager will take charge of ensuring the smooth running of all food and beverage operations, delivering top-tier customer experiences, and fostering strong relationships with our venue clients. 

This is a fantastic opportunity for someone who thrives in a fast-paced, constantly evolving environment, with a passion for operational excellence, people development, and financial performance. You will play a key role in overseeing daily operations, managing staffing and costs, and driving the delivery of high-quality products while promoting sustainability, diversity, and inclusivity. If you are a proactive problem-solver with a strong commitment to quality and service, this is the perfect role for you!

• Build and maintain strong relationships with venue clients through regular communication to ensure seamless collaboration.
• Oversee the planning and delivery of high-quality food and beverage products, ensuring client and customer satisfaction.
• Motivate yourself and your team to meet operational objectives and maintain high performance standards.
• Adapt to client and customer changes, ensuring flexibility in daily and weekly operations.
• Champion sustainability, diversity, and inclusion initiatives, fostering a positive and proactive guest attitude.
• Support the ordering process, ensuring timely updates and accurate delivery schedules.
• Manage non-live setup days and ensure catering areas are prepared and presentable for client show rounds and operational readiness.
• Drive revenue and control costs, optimizing production and minimizing waste in line with budgetary goals.
• Ensure adherence to health, safety, and hygiene protocols, prioritizing a safe environment at all times.
• Address operational issues efficiently, multitasking and prioritizing urgent tasks, while providing prompt solutions to customer feedback.

About you:

• Proven experience in a demanding, high-volume, multi-purpose venue.
• Strong understanding of Corporate Hospitality, Banqueting, and Conference sectors.
• Ability to thrive in a dynamic, constantly changing environment.
• Experience in managing or working with large teams, driving collaboration and success.
• Excellent communication skills with the ability to engage stakeholders at all levels.
• Strong administrative skills and attention to detail.
• Positive, assertive attitude with a proactive approach to work.
• Strong IT skills and proficiency in relevant software.
• Knowledge of and ability to manage all aspects of Health, Safety, and Food Safety in a foodservice setting.
• Fully flexible and adaptable to changes in the work environment.

Why Join Us? 

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.