Operations Manager Inbound Tours

Well-established and respected Destination Management company is seeking an Operations Manager to curate itineraries for MICE Groups. If you are passionate about crafting unforgettable events, that run smoothly, and have experience of working with B2B, handling MICE clients in this field, this is your ideal role. With a starting salary of circa £38k pa - £45k pa dependent on experience, plus additional benefits and being part of a great DMC you can forge a long term career, this is a great move for you if you have two years within a similar role. Ideally office based for probation in Edinburgh, then hybrid, there is scope for more flexibility dependent on your experience.

JOB DESCRIPTION:
* Handling the MICE Group Clients for the DMC
* Develop original and exciting program proposals tailored to client needs and budgets.
* Prepare detailed event budgets, ensuring cost-effectiveness and profitability.
* Secure the best deals with suppliers by negotiating contracts and confirming service details.
* Manage all aspects of pre-production, ensuring seamless delivery of the event.
* Assist with onsite event management, guaranteeing a smooth and successful experience for clients.
* Respond to inquiries from potential and existing clients, providing exceptional customer service.

EXPERIENCE REQUIRED
We are seeking candidates with at least 2 years experience in the operations of MICE Groups within the Inbound Tours Sector. You will be a highly organised and detail-oriented individual with a passion for event planning, and a creative thinker who can develop innovative and engaging program concepts. You will have strong negotiation and communication skills to build positive relationships with vendors and clients. In addition to English, if you are able to converse in: Spanish, Portuguese or French that would be an additional bonus.

THE PACKAGE:
With a starting salary of circa £38k - £45k pa DOE this is a great opportunity to play a vital role in creating unforgettable events for a diverse clientele. You will work in a dynamic and collaborative work environment where your creativity is valued. This is a permanent full-time role located in Edinburgh, hybrid/flexible working after training and probation (potentially negotiable on flexibility dependent on experience). There is a Performance related bonus, company pension and company events, with great long term career prospects.

INTERESTED?
Please follow the instructions to apply attaching your CV. This vacancy is being managed by Claire Muge. I can be contacted on 0141248522 or Not right for this role, or this role not right for you, but keen to further your career in the Travel Industry! We have a variety of different opportunities so do submit your CV to us!