Sales Administrator

Here is a rewarding opportunity to work for a charity that provides invaluable support to its users. It is also a chance to work alongside friendly, like-minded people - many of which are longstanding employees.

You will join a small team in Leamington, working from the office 2 days a week - or more if you would prefer. You will receive tailored training to support you in the early stages of your new role and further ongoing coaching and support.

The focus of your role will be to aid the sales team, allowing consultants to spend more time building relationships, developing current accounts and generating sales. It's a fast-paced department, so you'll enjoy a busy environment! Ideally, you will have some sales experience or at least have had exposure to a sales environment.

This Sales Administrator position will give you a lot of variety in your working day. Just some of the responsibilities will be to:

• Act as the first point of contact for the sales team by monitoring the sales inbox and answering phone calls promptly.
• With excellent customer service, help with queries and resolve issues.
• Maintain and update customer accounts on the CRM system.
• Work to achieve customer SLAs.
• Maintain communication between the sales team and other departments.
• Input sales data into the CRM system.
• Prepare sales reports using Excel and analyse data.
• Work closely with the marketing team to support webinars, surveys, and promotional activities and occasionally attend events/conferences to represent the organisation.

Benefits:

• Life assurance.
• Access to a well-being platform, which includes health-related discounts.
• Cycle-to-work scheme.

Working hours:

• 35 hours per week, Monday and Friday - between the opening hours of 8 am and 6 pm. You'll have 1 hour for lunch.

*Free onsite parking is available.