Hire Controller- Events/Festivals

Hire Desk Controller- Dagenham, Essex

£25’000-£30’000

The Hire Desk Controller role based in Dagenham is with a well established, accredited business who supply key equipment to festivals and other similar outdoor sites/events. This role is available on a permanent full time basis

Client Details

My client is a rapidly expanding business based in Dagenham Essex. They are making their way through the busy summer period and are now ready to take on a Hire Desk Controller to join the team on a permanent basis.

This company have a great family vibe, they work hard but play hard and known for REALLY taking care of their hard working employees.

The key responsibilities will be as follows:

• Answering inbound calls.
• Deal with all telephone & email enquiries / orders from customers, and provide accurate information as required.
• Ensure accuracy of all paperwork and that procedures for Hire / Sales contracts, Purchase orders, Stock transfers, Asset administration, are adhered to.
• Liaise with the workshop and drivers to ensure equipment required for hire is available.
• Co-ordinate Drivers to ensure equipment is delivered and collected from customers on time and efficiently.
• Making courtesy calls for all services and deliveries.
• Directing deliveries to the right place between drivers and the client.
• Ordering stationary, monitoring stationary stock levels
• Organising refreshments for meetings/Directors

The successful candidate will have the following skill set:

• Previous office based Customer Service experience.
• Positive upbeat attitude
• Willing to get stuck in and help out- a real team player.
• Previous or current experience in the construction or logistics industry would be a benefit but not essential.
• Strong administration and communication skills.

Job Offer

The successful candidate will have full on the job training, and the chance to progress upwards within the business.

If you have the required skills/attitude and want to join this busy but fun team APPLY TODAY!