Partnership Development and Referrals Manager

Do you have referral and relationship management experience with knowledge of healthcare, commissioning and contracting? If so, join Elysium Healthcare as a Partnership Development and Referrals Manager in the Neurological division. We have a close-knit team of PDRMs who work together to achieve the best outcomes for the business.

As a Partnership Development and Referrals Manager, you will be responsible for forming and maintaining effective relationships with the services and commissioners, including the NHS, local authorities, and independent case management, which will see you generate new business and referrals at your allocated sites. You will be the go-to person for all enquiries and referrals for your services.

Working alongside colleagues in other departments, you will manage and record admissions and discharges on the electronic record system as well as any changes of fee and observations. You will be responsible for developing information to promote the services and celebrate their initiatives and clinical outcomes.

You will feed all activity and reports back to the Business Development Director, this includes referrals, conversions, marketing activity, strategic planning ideas and site data. You’ll be a part of a small team of Partnership Development and Referrals Manager and will be required to provide support and cover during periods of annual leave or absence.

This role involves working from home with occasional travel to Elysium services.  You will need a full and clean UK driving license and access to a vehicle.

As a Partnership Development and Referrals Manager, you will be:

• Developing and maintaining strong relationships with ICBs, NHS Trusts, Provider Collaboratives, Local Authorities, and other relevant stakeholders to identify areas of unmet needs and generate enquiries and referrals.
• Communicating with all customers effectively via several different channels including face to face, telephone, e-campaigns and social media
• Alerting referrers, bed hubs, and bed managers of current and future bed availability.
• Supporting the achievement of budgeted occupancy
• Understanding areas of unmet needs
• Working closely with internal service teams to achieve conversion of appropriate referrals
• Logging all relevant information on our customer database/CRM
• Attend and contribute to team meetings
• Preparing regular and ad-hoc reports as required.

To be successful in this role, you will need:

• Strong understanding of the NHS commissioning landscape
• Excellent relationships with NHS commissioning teams
• Proven partnership development and referral management experience within healthcare
• Solid experience and knowledge of healthcare, commissioning and contracting

What you will get:

• Competitive Salary 
• The equivalent of 33 days annual leave (inc Bank Holidays) – plus your birthday off!
• Wellbeing support and activities to help you maintain a great work-life balance.
• Career development and training to help you achieve your career goals.
• Pension contribution to secure your future.
• Life Assurance for added peace of mind.
• Enhanced Maternity Package so you can truly enjoy this special time.

There is also a range of other benefits including retail discounts, special offers and much more.

About your next employer:

You will be working for an established, stable and agile company with over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. 

Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. 

Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person’s individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.