Service Receptionist

An opportunity has arisen for an experienced Service Receptionist to join a well-established car dealership offering excellent benefits. This full-time role offers a basic salary of £24,000 - £26,000 & OTE £28,000.

As a Service Receptionist, you will be welcoming customers warmly and identifying their service needs to ensure a smooth and efficient check-in process. They will consider trainees with the right attitude and work ethic, with a clear path to progress into a Service Advisor role and access enhanced pay plans.

You will be responsible for:

• Managing service and recall bookings with precision, scheduling appointments effectively.
• Coordinating customer vehicle handovers during drop-off and collection, maintaining professionalism throughout.
• Conducting pre-appointment confirmation calls and follow-up calls to guarantee customer satisfaction.
• Providing clear and accurate service estimates, addressing any customer queries.
• Handling cash and card transactions while maintaining meticulous service records.

What we are looking for:

• Previously worked as a Service Receptionist, Service Advisor, Service Administrator, Service Adviser or in a similar role.
• Ideally have experience in a customer-facing role
• Motor industry experience is beneficial.
• Strong communication and customer service skills.
• A full UK driving licence.

What's on offer:

• Competitive salary plus attractive (OTE).
• 25 days annual leave.
• Ongoing training and development opportunities.
• Employee discounts.
• Optional car schemes.
• Pension Scheme.
• Private medical insurance.
• Private healthcare options available.

This is an exciting opportunity for a passionate someone to take the next step in your career as a Service Receptionist.

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Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.