Operations Manager

Operations Manager
Location: Penkhull, Stoke-on-Trent
Salary: £40,000 - £50,000 per annum (negotiable), with potential car allowance
Hours: Permanent, full-time (Mon-Fri, 37 hours/week)

For more information, please email

About the Role
We are seeking an experienced and proactive Operations Manager to oversee the operational performance of a large-scale structural and construction testing laboratory. You will manage a team of 15 skilled engineers and technicians, ensuring efficient project delivery while maintaining high standards of quality and safety. This is a hands-on role, requiring both strategic oversight and active presence on the shop floor to ensure seamless collaboration across teams.

Responsibilities:

• Lead and manage a diverse team of engineers and technicians.
• Achieve revenue and margin targets through efficient operational methods.
• Collaborate with Technical and Commercial teams to develop and commercialise new services aligned with strategic objectives.
• Oversee the smooth planning and delivery of work within the lab, liaising with internal stakeholders.
• Provide management information and performance reports.
• Ensure projects meet pricing, margin, and delegated authority criteria.
• Drive continuous improvement by identifying efficiencies and recommending investments in tools or processes.

Qualifications and Experience:

• Background in construction or mechanical engineering.
• Experience in operational and financial management (e.g., budgets, P&L).
• Strong leadership skills with a track record of managing teams effectively.
• Practical knowledge of structural materials, testing methods, hydraulic and electro-mechanical systems.
• Proficiency in using Office software and CRMs.
• Knowledge of change management and continuous improvement is an advantage.
• Full UK driving licence and willingness to travel for client meetings.

Benefits:

• Private medical insurance, including a cash plan to cover excesses.
• 25 days annual leave plus bank holidays, including a Christmas shutdown.
• Pension scheme with up to 5% employer match.
• Life assurance up to four times your salary.
• Access to onsite mental health first aiders.
• Opportunity to work in a collaborative and innovative team environment.

Take the next step in your leadership career and contribute to a high-impact industry focused on innovation and excellence.

To be considered…
Please either apply by clicking online or emailing me directly to . For further information please call me on. By applying for this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. Please note this role does not offer sponsorship so is only accepting applicants with full working rights in the UK.