2nd Line Engineer

• 2nd Line Engineer
• Croydon (Multi-Site)
• £28,000 - £30,000 + Benefits + 25 Days Holiday

2nd Line Engineer
Croydon
£28,000 - £30,000 + Mileage + 25 Days + Benefits

eDBS: All candidates must be willing to go through an “Enhanced” DBS if successful.

Absolute Recruit are delighted to be supporting a renowned IT Managed Service provider that supports the Education Sector. We are currently searching for a 2nd Line Engineer to take on a field-based role, supporting locations in Croydon. The successful candidate would get a pre-paid travelcard as part of there benefits to accommodate any travel.

This will be a customer-facing role and therefore the 2nd Line Engineer must be comfortable in front of clients and ideally have had client-facing experience. This might be through a school or IT Managed Service Provider.

The 2nd Line Engineer will have experience supporting Servers and Networks along with End User Computer Support. You will also be involved in supporting school hardware which may include Printers, AV, Touchscreens and Projectors.

As well as providing customer-focused 2nd Line Engineering, you’ll help promote the company's services and help each site plan for future projects. Soft skills are so important too, and the client looks for candidates to be friendly, approachable, and engaging.

To be a successful 2nd Line Engineer within the MSP, you will need to have technical capabilities in the following areas:

• Windows Server and Desktop OS’s
• Office 365
• Active Directory and experience in creating Group Policy
• Hardware Troubleshooting: Laptops, Desktops, Printers, Scanners, Projectors, and AV
• Education experience is highly desirable
• This is a fantastic opportunity for a 2nd Line Engineer who likes getting out and about to meet new customers and engage on varying different issues.

Key Skills: 2nd Line Engineer, Windows Server, Office 365, Active Directory, Hardware Troubleshooting, Printers, Laptops, Projectors, Touchscreens

Due to the large number of responses we receive, despite our best efforts, it is not possible to respond to every application. Therefore, only shortlisted candidates will be contacted for this particular role. If you haven’t heard from us within 7 days, please assume you have been unsuccessful on this occasion. Please feel free, however, to apply for further roles, and we will certainly keep your details on file and contact you with suitable vacancies.