Operational Supplier Management Lead

About People’s Partnership:

At the heart of our not-for-profit organisation is a commitment and a motivation to make the future-saving experience a simple one for our members. We champion fairness and simplicity, not profit-chasing. Imagine a financial adventure where everyone's a winner, fueled by our exceptional service and brought to life by the fantastic individuals who work for us. We're a diverse employer with a flexible, hybrid working approach, ensuring everyone gets the opportunity to come to work and be the best version of themselves.

What you'll be doing:

The Operational Supplier Management Lead will lead the operational execution of supplier management processes within the COO area, to optimise supplier performance, drive cost efficiencies, maximising contract value and ensure the highest quality standards are delivered.

The Operational Supplier Management Lead will be responsible for establishing and maintaining strong relationships with suppliers, ensuring optimal performance and compliance with contractual terms.

• Develop and execute the supplier management strategy to enhance supplier relationships and performance, aligning with overall business objectives.

• Act as the primary point of contact for supplier communications and issue resolution.
• Review and evolve the COO supplier stakeholder monitoring framework ensuring ongoing reviews and due diligence checks are made
• Establish and monitor supplier performance against the outlined standards, including SLAs and KPI’s. Forming a holistic view of the Vendors performance ensuring compliance with contracts and quality standards.
• Work closely with procurement, product development, and quality teams to select suppliers that meet the company’s requirements and to foster a collaborative working environment

What we’re looking for:

• Expertise in building and maintaining strong relationships with suppliers to foster collaboration and trust. / Holds a proven track record of successfully nurturing vendor / supplier relationships.
• Extensive track record of supplier selection, onboarding and offboarding.
• Proficient in negotiating contracts and terms to achieve favourable outcomes while maintaining supplier partnerships.
• Ability to understand and apply contracted arrangements.

• Ability to analyse supplier performance data, market trends, and operational metrics to inform decision-making.

What you can expect from us:

• Generous pension contributions with an employer contribution of up to 14%
• Real living wage
• 25 days starting annual leave allowance (rising with service) plus your birthday off
• Onsite Parking (in Crawley offices)
• Income protection, critical illness cover & death in service insurance
• Work from abroad policy for all levels
• Employee healthcare
• Parental and adoption leave
• Learning & development opportunities, paid for professional qualifications and study support
• Travel season ticket loans
• Subsidised restaurant in our Crawley office
• Volunteering days and charity payroll giving
• Onsite gym
• Ride-to-Work scheme
• Social clubs and events

Disability Statement

People's Partnership is an equal opportunities employer. We believe everyone has the right to be treated fairly, with dignity and respect. We are committed to treating all our people (and all who apply for a role at People's Partnership) equally and enabling them to perform at their best and demonstrate what they have to offer. We are a disability committed employer, please let us know if you need any reasonable adjustments made to our recruitment process (application, selection assessments where relevant, and interview) to enable you to show us the best "you".