Administrator

Are you looking for a new Administration role? Do you enjoy having contact with customers?

We are currently recruiting on behalf of a respected client near Warwick for two Administrative Assistants. This role offers a dynamic work environment where you will be responsible for ensuring high accuracy in data entry and document management, alongside handling inbound calls and supporting client administration.

• Handle both incoming and outbound telephone calls with customers.
• Manage email inboxes, ensuring timely review, action, and follow-up.
• Issue and cross-reference plan documents using various systems to generate documents and create customer records.
• Manage changes to plan documents and process plan cancellations and redemptions
• Schedule and manage meetings and follow up on direct web quotes to book appointments.
• Contact customers to understand payment issues and follow up accordingly.

• Proven ability to work independently and as part of a team.
• Strong IT proficiency, particularly with Microsoft Office applications.
• Capable of working under pressure in a busy administrative environment.
• Excellent communication skills, both written and verbal.
• Experience in handling sensitive situations with accuracy and empathy.

• 35 days holiday per year including statutory public holidays.
• Casual dress code.
• Company pension scheme.
• Cycle to work scheme.
• Free on-site parking.
• Life insurance.

If this sounds of interest, please APPLY NOW!