Membership Administrator - 6months contract

Membership Administrator - 6months FTC
£26,000 - £28,000
South West London (hybrid)

Our client is a Membership organisation who is looking for someone with strong customer services as well as admin skills to work within the Member Services Team. You will be responsible for responding to members questions, maintaining accurate records on the CRM.

THE ROLE:

• Checking the membership inbox on a daily basis, responding to emails as well as answering the calls.
• Support the Manager with ensuring all new members applications are processed correctly
• Support with preparing and reconciling of information ahead of the annual renewal cycle
• Liaising with other the team members regarding queries from members
• Ensure accurate information is added to the CRM for updating member records

THE PERSON:

• At least two years experience working in a membership or customer services team
• Strong customer service skills
• Ability to use CRM system to update member records
• Strong knowledge of MS Office – including Excel and word
• Excellent time management
• Friendly and approachable

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EQUAL OPPORTUNITIES Morgan Spencer Recruitment is committed to equal opportunities and actively seeks applications from all sectors of the community irrespective of gender, race, colour, nationality, ethnic or national origin, disability, marital status, sexual orientation, having responsibility for dependents, age, religion/beliefs, or any other reason which cannot be shown to be justified.

CONFIDENTIALITY: All applications are dealt with in the strictest confidence and will be processed in accordance with the Data Protection Act 1998
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