Senior Facilities Manager

About The Company:

OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.

This role sits within our Private Sector FM business division that provides catering, cleaning, hard services, pest control, and security services to a wide range of prestigious clients, within the workplace market.

About The Role:
Days of Working: Monday to Friday, 8:30am until 6pm

As a Senior Facilities Manager, you will be responsible for overseeing both soft and hard services, ensuring the comprehensive management of facilities. Reporting to senior management, you will supervise service staff and external contractors, develop and implement maintenance and service schedules, and manage budgets related to all aspects of facilities management. You will also serve as the main point of contact for clients, ensuring their needs are met and maintaining strong relationships.

As part of your role, your key responsibilities will include, but are not limited to:

• Manage the delivery of both soft services (catering, cleaning, security) and hard services (building maintenance, HVAC, electrical systems)
• Supervise service staff and external contractors, ensuring all work is completed to a high standard
• Develop and implement maintenance and service schedules to ensure regular and effective delivery of all services
• Ensure compliance with health and safety regulations, conducting regular inspections and risk assessments
• Manage budgets and expenses related to both soft and hard services, ensuring cost-effective solutions
• Serve as the main point of contact for clients, addressing their needs and concerns promptly
• Coordinate with other departments to ensure facilities meet the needs of the organisation
• Oversee the procurement and maintenance of equipment and supplies for all services
• Handle emergency situations and service disruptions promptly to minimise impact
• Maintain accurate records of maintenance and service activities and expenses
• Implement sustainability practices and initiatives within the facilities management

The ideal candidate should meet the following criteria:

• You must have the right to work in the UK
• 5+ years experience in facilities management, with expertise in both soft and hard services
• Experience working in a hedge fund/ finance or similar environment that is fast paced
• Knowledge of building systems, maintenance processes, and service delivery best practices
• Strong leadership and project management skills and experience leading a team
• Ability to prioritise tasks and manage time effectively
• Familiarity with relevant software for facilities and service management
• Excellent problem-solving abilities and attention to detail
• Strong communication skills, both verbal and written
• Proactive and adaptable, able to respond to changing demands and priorities

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.