Payroll, Benefits and Pensions Officer

Responsibilities

SG Kleinwort Hambros has more than 200 years of experience helping individuals, families, entrepreneurs, trusts and charities to manage their wealth. From expert wealth planning advice and investment strategies to specialist lending products, we provide the personal approach clients would expect from a modern and responsible private bank.

We have one clear purpose - to simplify life's financial challenges. Providing a personal and holistic approach to wealth management, we know how to meet the needs of our clients with imagination, skill and attention to detail. We also understand the importance of creating strong relationships based on trust, service and expert knowledge.

Building a responsible organisation is a fundamental part of our long-term vision. We aim to be a leading responsible bank for client service and expertise. Underneath this leadership of responsibility are the stakeholders we seek to serve as a responsible bank: our clients, colleagues, the community and the climate. We help our clients to build sustainable legacies; we support our colleagues by promoting diversity and inclusion; we make a positive social impact for our community and we champion climate action by reducing our carbon footprint.

About the team:

The Human Resources Department is dedicated to fostering a supportive and inclusive workplace environment for all employees. It manages the bank's most valuable asset - its people - by implementing employee value proposition strategies for recruitment, onboarding, training, employee engagement, and retention. The department is also responsible for overseeing payroll and benefits administration, ensuring compliance with legal requirements and internal policies, and promoting employee well-being.

Summary of Key Purposes of the Role:

The Payroll, Benefits and Pensions Officer is responsible for timely payroll processing, benefits and pensions administration, data integrity, and reporting, while delivering excellent service to employees.

Responsibilities:

• Assist with the day to day management of the end to end monthly payroll process and be a point of contact for the payroll provider

• Responsible for accurate and timely provision and submission of all monthly and annual data changes to the payroll provider specifically via HR software interfaces

• Review and reconcile the monthly payroll reports, performing payroll calculations and accurate checks of pay records where applicable, and reconciliation of BACS

• Address payroll discrepancies and respond to employee and payroll provider inquiries on payroll issues

• Reconciliation of the payroll invoicing and the associated costing files

• Support the Head of HR during monthly review and sign off of payroll, compensation review and year end reporting projects

• Actively participate in any payroll related projects that may arise such as the integration of any future entities, pension projects and benefits renewal

• Manage any payroll audits that are conducted

• Maintain the standard operating procedures for all payroll and benefits processes and procedures

• Continue to review and make payroll process improvements to ensure payroll accuracy

• Ensure compliance with regulatory and statutory requirements and keep up to date with changes in legislation affecting the payroll

• Administer employee benefits and rehabilitation programs, including health insurance, pension plans, and leave policies

• Conduct benefits enrolment and orientation sessions for new employees at induction

• Assist with annual open enrolment and benefits communication

• Manage employee records related to benefits and resolve benefits-related issues

• Responsible for the day to day management of the pension plan and the flexible benefits scheme

• Assist in the running of the legacy/ historic schemes

• Day to day management of annual review exercises including but not limited to: Annual Flexible benefits cycle, benefits providers, and other annual pension related projects

• Provide pensions support to staff at all levels

• Manage the administration of the pension Plan, providing monthly changes, new member data and submitting the monthly contribution file to the provider, data for annual statements

• Liaise with key internal SGKH stakeholders, employees and external auditors, lawyers, brokers and financial advisers etc. (dealing with queries, organising employee communications, resolving any data and invoicing problems)

• Assist in the running of the private medical insurance and manage the relationship with the provider and broker

• Provide support for all insured risk benefits including but not limited to life assurance, and Income Protection and Rehabilitation Scheme arrangements

• Manage and provide the renewal data for life insurance and Income Protection Rehabilitation Scheme

• Manage the day to day relationship with the Income Protection Rehabilitation provider on active and/or potential claims, track absences and implement escalation

• Prepare and submit required reports related to payroll taxes and benefits, such as contributions and garnishments

• Provide guidance on policies, procedures, and benefits options

• Collaborate with HR team members to address employee concerns and resolve issues promptly, and ad hoc support to the HR team as required

Profile required

• Solid experience in payroll and benefits administration, preferably within the banking or financial sector

• Proficiency in payroll software and Microsoft Office Suite, particularly Excel and reporting

• Knowledge of jurisdictional payroll regulations, tax laws, and benefit program requirements

• Certified Payroll Professional (CPP) or other relevant certification is a plus

Why join us

People join for the impact they can have on us. They stay for the impact we have on them. A flatter structure offers visibility and exposure beyond that of our competitors, so you know our names, and we know yours. It's personable, human, and inspires success through passion. By encouraging open mindedness and a willingness to share ideas, we have adapted to market changes and thrived through innovation. Bringing words like "hard work" and "dedication" together with "community" and "respect" has enabled us to work collaboratively and build our future together. We call this Team Spirit and it's what makes us different. It's what makes you different.

Business insight

If you feel you have the required experience and qualifi