Internal Sales

Internal Sales Officer

• Annual Salary: £27,000 - £30,000
• Job Type: Full-time - Remote.

Join our team as an Internal Sales Officer at a leading company engaged in the selling and marketing of high-quality electro-mechanical connectivity. This role is crucial for our day-to-day sales administration, requiring a proactive, highly motivated, and self-sufficient individual with an excellent customer focus.

• Serve as the in-house commercial contact for both national and international customers, providing excellent service at all times.
• Cultivate solid relationships with key customers to ensure a continuous flow of sales revenue.
• Collaborate with fellow Internal Sales Officers to manage customer expectations proactively.
• Create and follow up on quotes.
• Liaise with external sales teams, planning, and purchasing departments.
• Process orders from receipt through to fulfilment as cover when required.
• Maintain records and ensure proper filing of relevant paperwork.

• At least 2 years’ experience in a busy sales office environment, ideally with key account management, customer service, and sales support.
• Proven track record of proactive account management.
• Experience in B2B and manufacturing sectors.
• Demonstrated excellence in customer service skills to maintain and build customer relationships.
• Confident telephone manner and effective communication skills in English.
• Strong organisational, problem-solving, and prioritising skills.
• Highly motivated and committed attitude with a ‘first time right’ approach.
• Computer literacy; experience with ERP systems, SYSPRO, CRM, and QuoteWerks is advantageous, though full training will be provided.
• An open, friendly personality capable of liaising effectively at all levels within the company to deliver high-level customer service.

• Comprehensive training on specific systems used within the company.
• Opportunity to work in a dynamic, international environment.
• Life insurance offered after a successful 3-month probation
• Laptop provided

To apply for the Internal Sales Officer position, please submit your CV alternatively call Amelia Needham to gain further information